For MDI Achieve Perioperative & Anesthesia ASCs

AI Agents for MDI Achieve ASCs

Voice and browser agents that work inside MDI Achieve. Pre-op anesthesia screening, post-op follow-up, and prior auth handled around the clock, so your perioperative team walks into every case prepared.

24/7
Pre-op and post-op call coverage, so anesthesia patients reach a live voice after hours.
Off your desk
Prior auth and eligibility burden lifted off your perioperative front-office team.
4 week
Implementation timeline alongside MDI Achieve.
01

AI Voice Agents for MDI Achieve Anesthesia Workflows

Inbound and outbound calls answered by AI in seconds. Pre-op anesthesia screening, airway and medication history, NPO confirmation, post-op PONV and recovery follow-ups, and prescription refill triage. Every transcript writes back to MDI Achieve, attached to the right perioperative record.

Pre-op AnesthesiaNPOPost-opSchedulingEligibilityPrior Auth
PRE-OP ANESTHESIA CALL AI: Any reactions to anesthesia before? Patient: Nausea after last surgery. AI: PONV risk flagged in MDI Achieve.
02

Browser Agents That Operate MDI Achieve Perioperative Modules

AI browser agents log into MDI Achieve the way your staff does. They open the anesthesia record, review tomorrow's case schedule, pull airway and comorbidity flags, submit prior authorizations, verify eligibility through payer portals, and write structured updates back into the perioperative record. No custom API required.

MDI AchieveAnesthesia RecordAvailityWaystarPayer Portals
BROWSER AGENT → Login to MDI Achieve → Open tomorrow's anesthesia board → Submit PA for case #7102 (Aetna) ✓ Approval logged to perioperative record
03

Prior Authorization Automation for MDI Achieve Cases

For every case on the MDI Achieve schedule, Flexbone submits PAs through payer portals, calls payers when portals fail, tracks status across the lifecycle, and posts approvals back so anesthesia and perioperative teams have them in hand before day-of-surgery.

PA TRACKER Case #7102 Approved PA submitted via Aetna portal Status check call placed Approval # received Posted to MDI Achieve
04

Eligibility Verification & Denial Management for MDI Achieve

Real-time eligibility checks across 25+ payer portals before every MDI Achieve case. Denial letters ingested via OCR, root cause classified, billing tasks created for your team, and corrected claims pushed back to clearinghouses. Every outcome writes back into the MDI Achieve perioperative record.

270/271AnthemUHCAetnaBCBSMedicare
DENIAL WORKFLOW Flexbone MDI Achieve Waystar Availity
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The Problem

Why MDI Achieve ASCs Need AI Around the Record

MDI Achieve handles perioperative documentation. The labor pain sits around it: pre-op screening calls, PA submissions, eligibility checks, and denial follow-ups your team handles by hand.

24/7

Pre-op and post-op call coverage, so anesthesia outreach does not wait for the next business day.

Off your desk

Reduction in prior auth and eligibility work owned by your perioperative front office.

4 weeks

From contract to first production calls alongside MDI Achieve.

Payer calls

Routine eligibility and PA-status checks finished without bouncing the patient between the desk and billing—staff see escalations with payer notes attached.

Implementation

Live in Four Weeks Alongside MDI Achieve

Forward-deployed engineers configure Flexbone to your ASC's specific MDI Achieve perioperative workflows, payer mix, and surgical specialties.

Week 1 — Discovery

We map your MDI Achieve perioperative workflows, anesthesia documentation patterns, surgical schedule, payer mix, and current PA/eligibility/denial load. Read-only MDI Achieve credentials provisioned for the browser agent.

Week 2 — Build & Integration

Voice agents trained on your ASC's pre-op anesthesia and post-op call scripts. Browser agents configured against MDI Achieve. Phone system integration and perioperative writeback logic go live.

Week 3 — Supervised Go-Live

Real patient calls and real PA submissions run through Flexbone and into MDI Achieve, monitored by your team. Edge cases escalate to humans during the ramp.

Week 4 — Optimization

We tune routing accuracy, refine anesthesia-specific call flows, and verify MDI Achieve writebacks across perioperative, scheduling, and billing. Forward-deployed engineers stay engaged after launch.

Use Cases

Built for Anesthesia-Led MDI Achieve ASCs

MDI Achieve is built for anesthesia documentation. Flexbone AI agents are configured around that strength, with writebacks tuned to each perioperative workflow.

Pre-Op Anesthesia Screening Calls

AI calls every scheduled patient 3 to 5 days out to collect airway history, prior anesthesia reactions, PONV history, current medications, and NPO confirmation. Results post straight into the MDI Achieve anesthesia record so CRNAs and anesthesiologists walk in prepared.

Anesthesia Call Automation

24/7 coverage for anesthesia-related inbound calls: med refills, pre-op clearance questions, NPO clarifications, and post-op symptom triage. Every call transcript and escalation logged back into the MDI Achieve perioperative record.

Surgical Scheduling Coordination

AI agents confirm arrival times, coordinate delays, notify block-time changes, and reschedule cancellations. Every action syncs with the MDI Achieve case schedule so the OR board stays accurate in real time.

Post-Op Anesthesia Follow-Up

AI calls post-op patients at 24h and 72h for PONV, pain control, incision check-ins, and refill triage. Risk flags and escalations post back to the MDI Achieve record.

Pain Management & GI ASCs

Repeat injection scheduling, bowel prep confirmation, sedation history pulled from MDI Achieve, and post-procedure PONV check-ins at case volume.

Multi-Specialty Perioperative Teams

Specialty-specific anesthesia call flows in a single deployment on top of MDI Achieve. AI agents route by surgeon, procedure, and payer logic. No separate system per specialty or anesthesia group.

HIPAA Compliant

AES-256 at rest, TLS 1.3 in transit. PHI never leaves your compliance boundary.

SOC 2 Type II

Independently audited. BAA signed before any production data flows.

Full Audit Trail

Every AI action logged with transcript, timestamp, and MDI Achieve writeback record.

Human-in-the-Loop

Configurable escalation rules. Your anesthesia and front-desk teams stay in control of every edge case.

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FAQ

Frequently Asked Questions

MDI Achieve is a perioperative workflow and anesthesia documentation system used by ambulatory surgery centers. It covers anesthesia case records, pre-op and intra-op documentation, post-op recovery tracking, and surgical scheduling. Anesthesia-led ASC groups often choose it for its perioperative recordkeeping depth. Compare with HST Pathways and SIS.

Yes. Flexbone deploys voice agents and browser agents that work alongside MDI Achieve. Voice agents run pre-op anesthesia screening calls, NPO confirmations, and post-op follow-ups. Browser agents log into MDI Achieve the way your staff does: opening the anesthesia record, reviewing scheduled cases, checking eligibility through payer portals, submitting prior authorizations, and writing structured updates back into the perioperative record. No custom API required.

Yes. Flexbone is HIPAA compliant with SOC 2 Type II controls, AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, and complete audit trails for every AI action. Patient data never leaves your compliance boundary, and a BAA is signed before any production data flows.

Four weeks from contract to first production calls. Week 1 is discovery: mapping your MDI Achieve perioperative workflows, anesthesia documentation patterns, payer mix, and call volumes. Week 2 is build and browser-agent integration. Week 3 is supervised go-live. Week 4 is optimization with forward-deployed engineers tuning call flows and writeback logic to your ASC's specialties and edge cases.

Yes. Flexbone's browser and voice agents run the full prior authorization workflow for surgical and anesthesia cases: submitting requests through payer portals, calling payers when portals fail, tracking status across the case lifecycle, and writing approvals back into MDI Achieve so the anesthesia team has them before day-of-surgery. Your billing team stops living inside payer sites.

Pre-op anesthesia screening (airway, medications, comorbidities, prior anesthesia history), NPO confirmation, arrival instructions, same-day delay coordination, post-op recovery follow-up, PONV check-ins, prescription refill triage, and outbound scheduling. Every transcript and outcome logs back into the MDI Achieve record.

Get Started

Add AI to Your MDI Achieve ASC

Forward-deployed engineers, four-week implementation, HIPAA compliant. See what AI voice and browser agents can do for your MDI Achieve perioperative team.

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